Returns & Exchanges Policy
At TONI&GUY SHOP, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to start the process.
Pack Your Items
Securely place the products in their original packaging, ensuring all seals are intact for hygiene and quality control.
Ship the Package
Attach the provided prepaid shipping label to your box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing